Dallas-based Logile Launches Gig-like Scheduling Solution for Retail Workers » Dallas Innovates

Traders have been rocked by the pandemic for two years. They now face a tight labor market and difficulties in retaining employees. Workers themselves are often stressed by the uncertainties of work schedules and the restrictions and lingering impacts of the pandemic. Now, a Dallas-based company has come up with a solution that aims to make retailers and workers work better.

Logile, a leading workforce planning, labor management, inventory management and store fulfillment provider, today launched a new “Gig- Style Scheduling” in its employee scheduling solution, which it calls “the only task-based and most accurate labor requisition on the market. – time-based planning system.

As usual, there is an application for this: the solution resides on Logile’s Employee Self-Service Connect mobile application.

The company says Gig-Style Scheduling allows retailers to more fully utilize their workforce in two main ways: with “gig status associates” on their staff, supplemented by external work “crowdsourcing” to cover additional staffing needs.

“A real opportunity for retailers to change the game”

Purna Mishra, founding president and CEO of Logile. [Photo: Logile]

Logile CEO Purna Mishra, who founded the company in 2005, sees the new feature as a game changer.

“The world has already embraced and witnessed the success of the concert model in other industries, and we see a real opportunity for retailers to change the game by using concert-like programming to their advantage,” Mishra said in a statement.

“Workers gain flexibility and can earn extra income without having to agree to a set schedule,” Mishra added. “Retailers benefit from an expansive pool of resources to help them fully cover the staff hours needed to run their business optimally. This win-win is an exciting new strategy that retailers can leverage to meet staffing challenges in a tight job market while improving associate engagement, service levels, sales and their overall appeal as a as employer.

Gig workers can view and bid on shifts at other stores

In the Logile solution, “task workers” are company employees who request task status approval to be eligible for shifts outside of their own store or department. If they are approved for gig status at other locations, they can “view and bid” on shifts at those locations when managers open shifts to gig workers. The arrangement gives gig workers flexibility — they don’t have to commit to a recurring schedule at gig venues, and they retain their primary status at their home store or department.

Crowdsource workers are vetted and pre-approved

Unlike on-demand workers, crowdsourcing workers in the Logile solution are not company employees. Logile says they are vetted and onboarded, then pre-approved by retailers to bid on shifts for specific roles, departments and stores. This only happens if managers open these shifts to “crowdsource status.”

St. Louis-based Schnuck Markets, which operates 112 stores in five states, is a Logile customer that has faced labor issues itself.

“Retailers have increasingly been challenged to cover working hours and retain talent,” said Tom Henry, Schnuck’s chief data officer and deputy chief information officer, in the release. He views the Gig-Style Scheduling feature as an “exciting” prospect and thinks its “easy implementation with its simple request, approval, and bidding process, as well as automatic application of scheduling rules.” planning and workflow for gig and crowdsourced workers” is likely to lead to its adoption.

Vallarta Supermarkets, a California-based company with 52 stores and more than 8,000 team members, is another Logile customer that sees the new feature promising.

“Logile’s unique take on Gig-style scheduling holds great promise as an additional strategy to meet workforce needs while delighting workers,” said Steve Netherton, CIO and Vice President of Vallarta’s continuous improvement, in the release. “Especially at a time when staffing shortages are a major concern for many retailers.”

From “same day payment” to feedback and performance rating systems

Dan Bursik, senior vice president of product management at Logile, says the new feature provides reassurances for retailers, as well as benefits for workers, like “same-day checkout.”

“Store and department managers retain full discretion in deciding if and when to open shifts to gig or crowdsourced workers,” Bursik said. “Logile Employee Scheduling provides seamless continuity of corporate and regulatory compliance by automatically applying the retailer’s personalized workflow, corporate rules and mandates to all gig and crowdsourced workers in the system.”

“Retailers also have the ability to implement feedback and performance rating systems and the ability to support same-day payment as an added incentive for associates seeking additional revenue,” added bursic.

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